Locations: United States | UK & Europe | Canada | United Arab Emirates
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Managed IT Services
Reframe operational efficiency and excellence through end-to-end management
Enhance business growth
Ensure success with our managed iT services
With a strong resolve to catalyzing your business success, our expertise ensures seamless business operations, scalability, and flexibility tailored to your unique needs.
IT as a Service
Whether you’re a dynamic start-up or an established powerhouse, RTCS offers a transformative suite of robust IT services designed to elevate your operations. Embracing the gold standard, we follow the ITIL Framework, ensuring that our ITaaS portfolio aligns seamlessly with international best practices.
Key Services
- Data center management
- Network management
- Security management
- IT operations consulting
- Scheduled monthly infrastructure reports
NOC Services
Our Network Operations Center stands as the cornerstone of seamless management and cutting-edge infrastructure for our clients. With a centralized hub of excellence, we offer 24/7 monitoring, allowing you to divert your focus confidently, knowing that we’re tirelessly managing the intricacies. We ensure unparalleled reliability and performance while you focus on what matters most – your business’s success.
Key Services
- 24x7x365 monitoring
- Services and application monitoring
- Alert verification
- Ticket creation
- Scheduled monthly infrastructure reports
24/7 Service Desk
Our service desk handles all your technical needs from end-user support to service-affecting outages. We function as your single point of contact which is always available when you need it. Our team brings a wealth of knowledge touching everything from Active Directory management, desktop support, Microsoft 365, Patch management, AV management, and more.
Key Services
- Extend your team’s bandwidth with our reliable tech support and 24/7 IT service management delivery services
- Assist with malfunctioning equipment as required
- Ensure end users receive timely responses to issues regarding workstations, applications, and other related technical concerns
Unleashing IT excellence: Our Tested Approach to Managed IT Delivery
Our approach is not just managed; it’s a strategic journey tailored to unleash excellence.
Robust Managed IT Services
Customer Portal
Service Desk
24x7 Support
SLA
Fortifying your IT infrastructure with our additional offerings
Beyond management, into mastery: Your success, our expertise
At RTCS, we don’t just manage services; as leading managed IT service providers in the USA, we tailor success. With a commitment to excellence, we offer flexible solutions crafted to elevate your operations. From cutting-edge strategies to seamless implementation, our Managed IT Services redefine what’s possible. Partner with RTCS, where your success is not just a goal; it’s our unwavering commitment.
